> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.uponai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# KYC Verification

> Complete Know Your Customer verification to enable outbound calling.

Before you can make outbound calls with UponAI, you need to complete KYC (Know Your Customer) verification.

## How to Pass KYC

<Tabs>
  <Tab title="Automatic verification">
    We may automatically verify your account based on the information you provided during registration. If this applies, your KYC is approved without any additional steps.
  </Tab>

  <Tab title="Verification via Persona">
    If automatic verification is not possible, you'll be asked to complete KYC through Persona using a government-issued ID.

    <Steps>
      <Step title="Go to Phone Numbers">
        Navigate to **Phone Numbers** in your dashboard.
      </Step>

      <Step title="Start KYC">
        Click on any of your numbers — you'll see the interface to begin the KYC process.
      </Step>
    </Steps>

    We currently support verification in 83 countries. If your country is not listed, contact support — we'll review your case based on risk and business needs.
  </Tab>
</Tabs>

## ID Verification Restrictions

Each person can verify only one account. Our system detects duplicate identities — even a different government ID may be flagged as a duplicate.

If your previously verified account was deleted, contact support to request a manual review.