> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.uponai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Data Retention Policy

> Configure automatic deletion of call and chat data after a set retention period.

UponAI lets you configure a data retention period per agent. After the retention period expires, call and chat data for that agent is automatically and permanently deleted.

By default, data is kept indefinitely (no automatic deletion).

## How It Works

* Data retention is configured per agent under **Security & Fallback Settings**
* Expired data is automatically deleted on a daily basis
* Deletion is permanent and irreversible

## How to Configure

<Steps>
  <Step title="Navigate to your agent">
    Open the agent you want to configure.
  </Step>

  <Step title="Open Security & Fallback Settings">
    Go to **Security & Fallback Settings**.
  </Step>

  <Step title="Set the retention period">
    Under **Data Storage Settings**, use the **Retention** dropdown to select how long data is kept before automatic deletion.
  </Step>
</Steps>

The retention period applies regardless of which data storage mode you select (Everything, Everything except PII, or Basic Attributes Only).

## What Gets Deleted

When the retention period expires, the following data is permanently removed:

* Call recordings (audio files)
* Transcripts
* Call and chat logs
* Knowledge base retrieval logs
* Dynamic variables and metadata

<Warning>
  Deletion is irreversible. Export any data you need before the retention period expires. Use webhook events to capture call data in real time, or use the Get Call / Get Chat API to retrieve data before it expires.
</Warning>

## Available Retention Periods

| Option       | Duration                        |
| ------------ | ------------------------------- |
| Keep forever | No automatic deletion (default) |
| 1 day        | 24 hours after call/chat starts |
| 3 days       |                                 |
| 7 days       |                                 |
| 30 days      | 1 month                         |
| 60 days      | 2 months                        |
| 90 days      | 3 months                        |
| 180 days     | 6 months                        |
| 365 days     | 1 year                          |
| 730 days     | 2 years                         |

## API Configuration

Set the retention period via the API when creating or updating an agent:

```json theme={null}
{
  "data_storage_retention_days": 90
}
```

* **Field:** `data_storage_retention_days`
* **Type:** integer (1–730) or `null`
* **Default:** `null` (keep forever)