> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.uponai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Analytics Insight

> Build customizable dashboards with charts and visualizations across your call and agent data.

The Analytics dashboard provides comprehensive insights through customizable charts and visualizations. Access it via the **Analytics** tab in the UponAI dashboard.

## Create and Customize Charts

* Create new charts to visualize specific metrics
* Add, remove, and rearrange charts to build a personalized view
* Sort charts to organize your dashboard layout

## Global Filters

| Filter                  | Effect                                           |
| ----------------------- | ------------------------------------------------ |
| **Global date range**   | Applied to all charts configured as "all time"   |
| **Global agent filter** | Applied to all charts configured as "all agents" |

These filters let you analyze data across different time periods and agents without reconfiguring each chart individually.

## Chart Types

| Type   | Best for                                 |
| ------ | ---------------------------------------- |
| Column | Compare values across categories         |
| Bar    | Horizontal comparison of values          |
| Donut  | Proportional data and percentages        |
| Line   | Track changes over time, identify trends |
| Number | Display key metrics and KPIs prominently |

## Chart Sizes

| Size   | Width                  |
| ------ | ---------------------- |
| Small  | 1/3 of a dashboard row |
| Medium | 2/3 of a dashboard row |
| Large  | Full row               |

## Custom Post-Call Analysis Integration

The analytics dashboard supports visualizing data from your custom post-call analysis. Create charts based on any custom metrics or insights from post-call analysis to track business-specific KPIs alongside standard call metrics.