> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.uponai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Define the Information You Want to Extract

> Configure custom post-call analysis fields to extract structured data from every call.

<Steps>
  <Step title="Navigate to Post-Call Analysis">
    Go to the agent detail page and click the **Post-Call Analysis** tab.
  </Step>

  <Step title="Choose a category type and configure it">
    Select the type that fits your data:

    **Boolean** — Yes/no determinations

    ```
    Name: user_reached
    Description: Was the user reached? Set to false if voicemail is detected,
    if only asked for reason of call, or if only asked to leave a message.
    Otherwise set to true.
    ```

    **Text** — Detailed textual extraction

    ```
    Name: detailed_call_summary
    Description: Provide a detailed summary so that when the call is transferred,
    the new agent has full context.
    Format example: "Customer called about billing issue. Resolved by explaining
    recent price changes. Follow-up needed in 2 weeks."
    ```

    **Number** — Numerical value extraction

    ```
    Name: purchase_intent_amount
    Description: Extract the dollar amount the customer is interested in spending.
    ```

    **Selector** — Categorize from predefined options

    ```
    Name: issue_category
    Description: Categorize the main reason for the call. Explain each choice
    in this description field.
    Choices: ["Technical Support", "Billing Question", "Sales Inquiry", "Product Information"]
    ```

    <Note>
      Write explanations for choices inside the **description** field. The choices list should contain only the choice labels themselves.
    </Note>
  </Step>
</Steps>
