> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.uponai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitor Sessions via Dashboard

> View and filter all your call and chat session history from the UponAI dashboard.

The Session History dashboard provides a comprehensive view of all your calls and their statuses.

## Access Session History

1. Navigate to the UponAI dashboard
2. Select the **Call History** or **Chat History** tab

<Frame>
  <img src="https://mintcdn.com/uponai/7QzWw_-VPReC-RSK/images/screenshots/image22.png?fit=max&auto=format&n=7QzWw_-VPReC-RSK&q=85&s=3771114f289ce6617bc175be777d2011" alt="Call History navigation button in the UponAI dashboard" width="140" height="69" data-path="images/screenshots/image22.png" />
</Frame>

## Filter Sessions

The dashboard offers powerful filtering to help you analyze call and chat sessions.

<Tip>
  When investigating issues, filter for unsuccessful sessions to identify patterns in failure reasons and troubleshoot more effectively.
</Tip>

## Customize Columns

Personalize the history table view:

1. Click the **Customize Field** button in the top-right corner
2. Select or deselect columns to show or hide them

<Frame>
  <img src="https://mintcdn.com/uponai/7QzWw_-VPReC-RSK/images/screenshots/image23.png?fit=max&auto=format&n=7QzWw_-VPReC-RSK&q=85&s=269e1098202bd027ca8b78bd978da896" alt="Customize Columns dialog showing all available columns including Time, Agent Name, Duration, Cost, Status, Sentiment, and custom post-call analysis fields" width="459" height="858" data-path="images/screenshots/image23.png" />
</Frame>