> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.uponai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Chat Agent

> Learn how to create and configure a chat agent in UponAI.

This guide explains how to create and configure a chat agent in UponAI. Chat agents let you implement conversational AI experiences through text-based interfaces.

<Note>
  UponAI does not provide native integration with SMS or chat applications at this time. You can only interact with a chat agent via API.
</Note>

## Creating a Chat Agent

You have two options:

### Create a New Chat Agent

<Steps>
  <Step title="Navigate to Agents">
    Go to the Agents section in your UponAI dashboard at [app.uponai.com](https://app.uponai.com).
  </Step>

  <Step title="Create a new agent">
    Click **Create New Agent**.
  </Step>

  <Step title="Select agent type">
    Select **Chat Agent** as the agent type.
  </Step>

  <Step title="Configure settings">
    Configure your agent settings and prompts.
  </Step>
</Steps>

### Convert an Existing Voice Agent

<Steps>
  <Step title="Open the voice agent">
    Open an existing voice agent from the Agents section.
  </Step>

  <Step title="Convert">
    Click **Convert to Chat Agent**.
  </Step>

  <Step title="Review warnings">
    Review the conversion warnings before confirming.
  </Step>
</Steps>

<Warning>
  Chat agents do not support voice-specific functions like call transfers, DTMF (press digits), or telephony features. During conversion, any such nodes or functions are automatically removed.
</Warning>

## Next Steps

After creating your chat agent, you can:

* **Create a chat session** — start a session via the API to begin a conversation
* **Generate responses** — use the chat completion endpoint to send and receive messages