Skip to main content
UponAI uses role-based access control (RBAC) to keep your workspace secure. Each member is assigned one of three system roles.

​
System Roles

Full control over workspace resources and members. Complete access to all features including billing, user management, and workspace settings.Can:
  • Invite, remove, and change roles for members
  • View and manage billing: usage, invoices, payment methods, subscriptions
  • Create, edit, and delete agents, conversation flows, LLMs, knowledge bases, voices, and folders
  • Configure developer settings
  • Access all data including raw transcripts and recordings
  • Manage telephony settings
  • Update or delete the workspace
Cannot:
  • Nothing — Admins have full permissions

​
Managing Users

Invite a user — Go to workspace user management and invite a member with a specific role. Change a user’s role — Select an active user and update their role. Remove a user — Remove a user from your workspace at any time.