Documentation Index
Fetch the complete documentation index at: https://documentation.uponai.com/llms.txt
Use this file to discover all available pages before exploring further.
The Analytics dashboard provides comprehensive insights through customizable charts and visualizations. Access it via the Analytics tab in the UponAI dashboard.
Create and Customize Charts
- Create new charts to visualize specific metrics
- Add, remove, and rearrange charts to build a personalized view
- Sort charts to organize your dashboard layout
Global Filters
| Filter | Effect |
|---|
| Global date range | Applied to all charts configured as “all time” |
| Global agent filter | Applied to all charts configured as “all agents” |
Chart Types
| Type | Best for |
|---|
| Column | Compare values across categories |
| Bar | Horizontal comparison of values |
| Donut | Proportional data and percentages |
| Line | Track changes over time, identify trends |
| Number | Display key metrics and KPIs prominently |
Chart Sizes
| Size | Width |
|---|
| Small | 1/3 of a dashboard row |
| Medium | 2/3 of a dashboard row |
| Large | Full row |
Custom Post-Call Analysis Integration
The analytics dashboard supports visualizing data from your custom post-call analysis. Create charts based on any custom metrics or insights from post-call analysis to track business-specific KPIs alongside standard call metrics.