Certain settings increase latency. These settings are marked with a turtle icon in the dashboard.
Latency
Check Estimated Latency
View your agent’s estimated latency before going live.
UponAI achieves latency as low as 600ms, measured from when the user stops speaking to when the agent begins responding.
On the agent detail page, under the Estimated Latency section, you can view the average latency estimate for your agent’s current configuration.