If your end-to-end latency P90 exceeds 3 seconds, follow these steps.Documentation Index
Fetch the complete documentation index at: https://documentation.uponai.com/llms.txt
Use this file to discover all available pages before exploring further.
Check estimated latency
- Look for features marked with a turtle icon in your agent configuration
- If estimated latency exceeds 1.5s, disable some of those features to reduce it
Monitor LLM response time
Check your LLM latency. Normal range: 500ms–900ms.If consistently above 900ms:
- Switch to the fast tier
- Switch to an alternative LLM provider
- Or wait for your current provider to resolve performance issues
Check the status page
Check the UponAI Status Page for any ongoing incidents. Wait for active issues to resolve before further troubleshooting.
Consider geographic distance
International calls introduce additional latency due to geographic distance:
- Check if you’re calling across countries or continents
- Use a phone number geographically closer to your target audience