Short Pauses
Add a single- (space-dash-space) between items to slow the agent down:
Long Pauses
For a longer pause, chain multiple dashes with double spaces between them:Use double spaces between the dashes for longer pauses to work correctly.
Customize the Synthesized Speech
Add Pause or Read Slowly
Control speech pacing by adding dashes to slow down your UponAI agent at specific points.
You can adjust the overall voice speed in agent settings, but sometimes you only want to slow down at certain points — like when reading a phone number or address. Do this by prompting the LLM to include dashes between words or digits.