Skip to main content
You can adjust the overall voice speed in agent settings, but sometimes you only want to slow down at certain points — like when reading a phone number or address. Do this by prompting the LLM to include dashes between words or digits.

​
Short Pauses

Add a single - (space-dash-space) between items to slow the agent down: 
The number is 2 - 1 - 3 - 4
The spaces around the dash are required. A dash without surrounding spaces will not produce a pause.

​
Long Pauses

For a longer pause, chain multiple dashes with double spaces between them: 
The number is 2 - - - - 1 - - - - 3
Use double spaces between the dashes for longer pauses to work correctly.

​
Tip: Use in Prompts

Instruct the LLM to format output with dashes when reading sensitive data: 
When reading a phone number, format each digit group separated by " - " dashes.
Example: 415-892-3245 → "four one five - eight nine two - three two four five"